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I think people were caught by surprise when IGE announced at The State of Play this year that, by our calculations, the 2004 annual run rate of the secondary market was approaching a billion dollars.
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We know that there are millions of gamers that are involved in this. IGE alone has hundreds of thousands of customers. It exists because there's a real demand.
As much as we cry and complain, this is the sad reality. Unfortunately complaining to a GM, or writing a letter to SE isn't going to stop a billion dollar industry.