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 Post subject: Verizon customer services at VA needs to be fired
PostPosted: Thu Jan 27, 2005 8:43 am 
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This is just a rant, unless you are bored, don't waste your time reading it :)

We used to have Verizon DSL when we were in Dallas and everything was fine. So I figure we'll just go ahead and get the same stuff for VA.

But guess what? First, DSL service didn't start on the same day as our phone service as the customer rep promises me when I signed up for phone/dsl services. I was told that we'll have to wait until 1/27 for our dsl to work by fed. regulation.

Fine, I was pissed but understandable that's law and there's nothing they can do. So I was waiting for the modem which was supposed to be here either yesterday or today. I called last night to see if they've sent it out yet. I was told my order has been cancelled. I was MAD, like MAD MAD MAD. I asked why my order is cancelled. They told me because our line didn't qualify for the service (too far out from their central office). I asked when they are going to inform me if I hadn't called last night. He said, we sent you an email (which is my main email address that I check 5-10 times daily). I never even got the email. So I asked what the email address they sent to is. Of course the stupid people here missed 1 letter in the email address when they entered the information.

The customer rep quality here is just unbelievable bad. They misspelled my last name, misspelled my email address and gave me the freaking wrong information on whether we can have dsl at home or not. We waited 17 days for nothing. If we had gone with the cable modem, we'd already have it like 2 weeks ago. Sigh, I hate the stupid verizon people at VA!!!


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 Post subject:
PostPosted: Thu Jan 27, 2005 10:22 am 
IS SO RETARDED
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Hehe where in VA?


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 Post subject:
PostPosted: Thu Jan 27, 2005 11:39 am 
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Northern VA, a city called Reston. We are about 20-30 minutes from white house.


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 Post subject:
PostPosted: Thu Jan 27, 2005 1:42 pm 
(Tarutaru) (Dream) (Man)
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><

All I have to say now... is I feel sorry for the customer reps on the receiving end of Peejo's wrath.... :twisted: Nothing worse than a MAD MAD MAD pregnant woman.

Well~ I hope you guys ordered cable then? :) Shouldn't be too long to get that setup~ :D

But yeah... sucks that they made u wait all that time only for nothing to happen ><.

That's one of the reasons I was never a fan of DSL.... that line quality crap... and the fact that it is slower than cable.


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 Post subject:
PostPosted: Thu Jan 27, 2005 2:16 pm 
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Actually I was nice when I made the phone call since I was in the office. I didn't want other people to hear what I have to say. Anyways, we did make the cable high-speed internet order last night. They'll drop off the modem for us on Saturday evening so hopefully we'll be online either late Saturday night or sometime Sunday.

The only good thing that came out from this whole deal is the rest xp on twinks!!! Now, I feel like a dork sigh. :oops:


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 Post subject:
PostPosted: Thu Jan 27, 2005 2:26 pm 
(Tarutaru) (Dream) (Man)
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Hahaha, there's no such thing as "I feel like a dork" on these boards.....

I think everyone can relate to that ;)

Can't wait till you guys get back on saturday :)
I generally found cable customer service to be much better than DSL also... (I think its cuz DSL companies are swamped iwth phone service too) or maybe they are just incompetent.

Keli and I started horde characters on Lothar now... Lvl 17 Shaman and Hunter (she's hunter now, and I'm her skinning/healing bitch....sigh)

Other than that we are just waiting for you guys to get back for some BRD/BRS runs :D


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 Post subject:
PostPosted: Thu Jan 27, 2005 6:02 pm 
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I'm about to head off the cancun and I'm going to rack up the rested on all my chars and it shall be hot


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 Post subject:
PostPosted: Thu Jan 27, 2005 8:50 pm 
The Last Dragoon
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Tooyooo wrote:

All I have to say now... is I feel sorry for the customer reps on the receiving end of Peejo's wrath.... :twisted: Nothing worse than a MAD MAD MAD pregnant woman.



:lol: :lol: :lol: :lol: :lol:


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 Post subject:
PostPosted: Thu Jan 27, 2005 8:51 pm 
Star-Spangled Subligar
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Bonjour Itto!

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 Post subject:
PostPosted: Thu Jan 27, 2005 9:10 pm 
The Last Dragoon
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Hihi, i would like to write more but it's so cold here i think my keyboard is frozen...


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 Post subject:
PostPosted: Thu Jan 27, 2005 9:52 pm 
Star-Spangled Subligar
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I wish Itto would come back.

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 Post subject:
PostPosted: Fri Jan 28, 2005 8:55 am 
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Back off Yarr! If Itto ever come back to play, he'd be play with me and the baby!! :lol:


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 Post subject:
PostPosted: Fri Jan 28, 2005 11:56 am 
Father of Evil Twin Tarus & 1 Mastermind
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better not get between peejo and baby cuzz she may attack you yarr lol just like a bear and cubs :lol:

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 Post subject:
PostPosted: Fri Jan 28, 2005 10:33 pm 
(Tarutaru) (Dream) (Man)
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Itto wrote:
Hihi, i would like to write more but it's so cold here i think my keyboard is frozen...


omg, itto sighting!!!

ittochu- i choose you!


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 Post subject:
PostPosted: Sat Jan 29, 2005 8:39 am 
The Original Dark Knight™
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Itto!!!!!!!!!!!!!!!! Gah!

Come back!


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